All Packages  Class Hierarchy  This Package  Previous  Next  Index

Interface java.telephony.callcenter.CallCenterProvider

public interface CallCenterProvider
extends Provider
The CallCenterProvider interface extends the core Provider class.


Method Index

 o getACDAddresses()
Returns the list of ACDAddresses in the providers domain.
 o getACDManagerAddresses()
Returns the list of ACDManagerAddresses in the providers domain.
 o getRouteableAddresses()
Returns the list of Addresses routeable by the provider.

Methods

 o getRouteableAddresses
 public abstract RouteAddress[] getRouteableAddresses() throws PlatformException
Returns the list of Addresses routeable by the provider. An exception is generated if the Provider is not in service.

 o getACDAddresses
 public abstract ACDAddress[] getACDAddresses() throws PlatformException
Returns the list of ACDAddresses in the providers domain. An exception is generated if the Provider is not in service.

 o getACDManagerAddresses
 public abstract ACDManagerAddress[] getACDManagerAddresses() throws PlatformException
Returns the list of ACDManagerAddresses in the providers domain. An exception is generated if the Provider is not in service.


All Packages  Class Hierarchy  This Package  Previous  Next  Index